Southeastern Toyota Finance Phone Number: Contacting Customer Service

When you’ve financed a Toyota through Southeastern Toyota Finance (SETF), you’ll likely need to contact them at some point. Whether you have questions about your account, need assistance with payments, or are experiencing financial difficulties, knowing the correct phone number is crucial for getting the help you need.

The primary customer service phone number for Southeastern Toyota Finance is: 1-800-680-1672. This number is your first point of contact for a wide range of inquiries and concerns related to your SETF account.

It’s important to note that call center hours typically operate during standard business hours, Monday through Friday. While specific hours may vary, you can generally expect support to be available between 8:00 AM and 6:00 PM Eastern Time. Be prepared for potentially longer wait times during peak hours, such as early mornings or lunchtime.

When you call, have your account number readily available. This will help the customer service representative quickly locate your information and assist you more efficiently. You can usually find your account number on your monthly billing statement or in your online account if you’ve registered.

Here are some common reasons why you might need to call Southeastern Toyota Finance:

• Payment Inquiries: If you have questions about your payment amount, due date, or payment history, calling customer service is a good way to get clarification.
• Payment Assistance: If you’re experiencing financial difficulties and are struggling to make your payments, contact SETF as soon as possible. They may be able to offer options such as payment deferrals or modifications, but it’s essential to be proactive.
• Account Information Updates: If you’ve moved, changed your phone number, or updated your email address, you’ll need to notify SETF to keep your account information current.
• Payoff Requests: If you’re planning to pay off your loan early, you’ll need to request a payoff quote from SETF. This quote will include the remaining principal balance and any applicable fees.
• Title Release: Once you’ve paid off your loan, you’ll need to contact SETF to obtain the title to your vehicle.
• General Account Questions: If you have any other questions or concerns about your account, customer service can provide answers and guidance.

Before calling, consider checking the Southeastern Toyota Finance website. You might find answers to common questions in their FAQ section or be able to manage certain aspects of your account online, such as making payments or viewing your account statements. Registering for online access can often save you time and effort compared to calling customer service.

In addition to the main customer service line, SETF may have specific phone numbers for specialized inquiries. However, the 1-800-680-1672 number is the best starting point for most customers. The representative will be able to direct you to the appropriate department if necessary.

Remember to be polite and patient when speaking with the customer service representative. They are there to help you, and a respectful demeanor will likely result in a more positive and productive interaction.