Student Finance Telephone Number England

If you’re a student in England and need help with your student finance, the Student Loans Company (SLC) provides a dedicated telephone service. Knowing the correct number and understanding when and how to use it can save you time and frustration.

The main Student Finance England (SFE) contact number is 0300 100 0607. This number is for new and continuing students applying for or managing their student loans and grants. It’s the primary point of contact for most queries regarding eligibility, application status, payment schedules, and general account information.

It’s important to note that calls to this number are typically charged at a local rate from landlines and mobiles, but it’s always best to check with your provider to be certain. The lines are usually open Monday to Friday, from 8 am to 6 pm. Be aware that call waiting times can vary, especially during peak periods such as application deadlines or when results are released. SFE may extend these hours during busy periods, so check their website for current opening times.

Before calling, it’s wise to gather all relevant information. This includes your Customer Reference Number (CRN), date of birth, address, and any specific details related to your query. Having this information readily available will help the advisor assist you more efficiently and speed up the process. Often, you’ll be prompted to enter your CRN using your phone’s keypad when you call.

While the 0300 100 0607 number is the most common, there are a few other specific numbers you might need in certain circumstances. For example, if you’re calling from outside the UK, you’ll need to use +44 141 243 3131. This number is designed for international calls and will ensure your call is routed correctly.

For those who are already repaying their student loan, the contact number is different. The Student Loans Company manages repayments separately, and you can contact them at 0300 100 0611 for queries about your repayment schedule, balance, or any changes to your circumstances that might affect your repayments. As with the application line, have your CRN ready.

Keep in mind that the SFE website, gov.uk/student-finance, is a valuable resource. Many common questions can be answered online, potentially saving you a phone call. You can also manage your account and track your application status online. Check the FAQs and other resources before calling, as the answer might be readily available.

Finally, be patient and polite when speaking to the advisor. They are there to help you, and a calm and clear explanation of your issue will increase the chances of a positive outcome. Understand that they may need to verify your identity and access your account, so be prepared to answer security questions. Remember to note the advisor’s name and any reference number they provide for future follow-up if necessary.